Who Is Time Machine Repair?
Time Machine Repair is a family run business managed by the head repairer Dale Sutton. He is assisted by both his son and daughter in business and repair and we all strive to give the best service that we can.
Dale is a dedicated pocket watch collector, has been a member of the NAWCC for over 20 years, and is a lifetime member of the AWCI. However he was first an electrical engineer so he was fascinated when he saw his first Timing Machine over fifteen years ago. Needless to say every watch we had at the time got tested. Then the machine started to malfunction. Dale contacted a local man, Don Holden, who at the time could do some repairs. Shortly afterwards Don passed away and his widow was kind enough to sell to Dale what parts, tools, documentation and other machines Don had in his possession when he passed.
In the next couple of years Dale fixed his machine and additional ones he purchased; fixed machines for friends and other local association members, and found that he enjoyed doing so. Still employed full time in his regular job it stayed a hobby, however he began to extend the manner of repairs he was able to do for B200s and became good friends with authorized Vibrograf repairer Jack Phillips, who has since retired.
Armed with not just his experience and the advice and materials he received from both of these men, Dale started looking toward his twitchy cleaning machine. Within a short time he had also succeeded in fixing a variety of these machines for friends and local Association members.
Two things contributed to Dale doing an official business launch. The first was the opportunity he had to acquire the business contents of the now closed Vibrograf USA. At about the same time the secret of his services leaked when an article was published that listed how to contact him. Calls began to come in from people both in the NAWCC and the AWCI, most of whom we had never met.
Faced with their desperation to get their much needed machines fixed, Dale now found himself with more broken machines then he knew what to do with, so he recruited his son, a graduate of Carnegie Mellon University's Computer Engineering program, and a lifelong tinkerer with electronics of all kinds (like father like son) to help him out with the repair work. He then recruited his daughter to manage the paperwork and "petty details" and decided that he would start advertising his business services and officially launch the business to the NAWCC and AWCI as well as on the web for non-members to discover.
Our family recognizes how many professional watch & clock repairers, hobbyists, and collectors all need their machines working correctly and had been forced to buy new ones due to the very limited worldwide options for machine repair. So please contact us to see if we can help you.
Dale is a dedicated pocket watch collector, has been a member of the NAWCC for over 20 years, and is a lifetime member of the AWCI. However he was first an electrical engineer so he was fascinated when he saw his first Timing Machine over fifteen years ago. Needless to say every watch we had at the time got tested. Then the machine started to malfunction. Dale contacted a local man, Don Holden, who at the time could do some repairs. Shortly afterwards Don passed away and his widow was kind enough to sell to Dale what parts, tools, documentation and other machines Don had in his possession when he passed.
In the next couple of years Dale fixed his machine and additional ones he purchased; fixed machines for friends and other local association members, and found that he enjoyed doing so. Still employed full time in his regular job it stayed a hobby, however he began to extend the manner of repairs he was able to do for B200s and became good friends with authorized Vibrograf repairer Jack Phillips, who has since retired.
Armed with not just his experience and the advice and materials he received from both of these men, Dale started looking toward his twitchy cleaning machine. Within a short time he had also succeeded in fixing a variety of these machines for friends and local Association members.
Two things contributed to Dale doing an official business launch. The first was the opportunity he had to acquire the business contents of the now closed Vibrograf USA. At about the same time the secret of his services leaked when an article was published that listed how to contact him. Calls began to come in from people both in the NAWCC and the AWCI, most of whom we had never met.
Faced with their desperation to get their much needed machines fixed, Dale now found himself with more broken machines then he knew what to do with, so he recruited his son, a graduate of Carnegie Mellon University's Computer Engineering program, and a lifelong tinkerer with electronics of all kinds (like father like son) to help him out with the repair work. He then recruited his daughter to manage the paperwork and "petty details" and decided that he would start advertising his business services and officially launch the business to the NAWCC and AWCI as well as on the web for non-members to discover.
Our family recognizes how many professional watch & clock repairers, hobbyists, and collectors all need their machines working correctly and had been forced to buy new ones due to the very limited worldwide options for machine repair. So please contact us to see if we can help you.